Search is still better: Google shuts down video-based marketplace, Hangouts

When Google introduced Hangouts, I thought it was interesting because it was an open minded attempt at exploring other possible models of helping users find the information they want.  A few months later, we see that search is still king.

But the fact is, much of the information people sought on Helpouts exists on YouTube or Google’s search results—where a little patience will likely yield similar answers for free.

via How YouTube killed Google’s video-based marketplace – Quartz.